Open a New Ticket

Please fill in the form below to open a new ticket.

Contact Information
Full Name *
Email Address *
Help Topic
*
Repair Request Please use the following form to send us details of the repair(s) that you require. Note that we require your postal address regardless of whether or not you are posting or personally dropping off the item(s) for repair/exchange. This is so that we can fulfil our legal obligations in the event that you don't collect or pay for your repaired item(s), as we are required to issue a Notice of Disposal for uncollected items.
Return Address
Company/Business Name
Address (1) *
Address (2)
Suburb *
State *
Provence International Customers Only
Postcode *
Country *
Additional Contact Details
Phone (Mobile Preferred) Use international format if outside of Australia (eg. +64-21-XXXXXXX) Ext:
Preferred Contact Method(s)
Item Details
Preferred Repair Remedy *
Description of the Item(s) (include model and serial numbers if known) *
Description of the Fault(s) and any other notes *